Privacy Policy

Last updated: August 27, 2026

At Dreams Riviera Cancún (hereinafter, "the Resort"), with address at Federal Highway 307 (Chetumal-Cancún), Km 307, C.P. 77580, Puerto Morelos, Quintana Roo, Mexico, we process your personal data in strict compliance with the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations.

Data controller

The controller responsible for your personal data is Dreams Riviera Cancún. If you have any questions about this Policy, you can contact us at info@dreamsriviera.com or by phone at +52 998 609 0063.

Data we collect

This website is for informational purposes. We only collect data that you provide voluntarily:

• Contact data (name, phone number and email address) when you write to us or call us.
• Anonymous browsing data (pages visited, device and browser) through technical and analytics cookies.

Purposes of processing

• Respond to your information requests, reservations and inquiries.
• Provide information about our services and promotions.
• Improve the experience and operation of our website.
• Comply with applicable legal and tax obligations.

Data transfers

We do not sell or rent your personal data. We only share information with providers and authorities when necessary to provide the services you have contracted or when required by law.

ARCO rights

You may exercise your rights of Access, Rectification, Cancellation and Opposition (ARCO) by sending your request to info@dreamsriviera.com. We will respond within a maximum of 15 business days.

Cookies

We use cookies for the proper functioning of the site and to measure its use anonymously. You can disable them from your browser settings. Please refer to our Cookie Policy.

Changes to this Policy

This Policy may be updated periodically. The current version will always be the one published on this page, indicating the date of the last update.

Date of last update: August 27, 2026.